Terms of Service

1. Introduction

1.1    These terms and conditions shall govern your use of our website.

1.2    By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3    If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4    You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

 

2. Copyright notice

2.1    Copyright (c) 2022

2.2    Subject to the express provisions of these terms and conditions:

(a)    we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website excluding any material or content that is owned by our third party sellers and labels; and

(b)    all the copyright and other intellectual property rights in our website and the material on our website are reserved.

 

3. Licence to use website

3.1    You may:

(a)    Download the content and products (free or paid) provided by our labels.

(b)    download pages from our website for caching in a web browser;

(c)    print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;

(d)    stream audio and video files from our website using the media player on our website; and

(e)    view pages from our website in a web browser;

subject to the other provisions of these terms and conditions.

3.2    Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

3.3    You may only use our website for your own personal and business purposes; you must not use our website for any other purposes.

3.4    Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

3.5    Unless you own or control the relevant rights in the material, you must not:

(a)    republish material from our website (including republication on another website);

(b)    sell, rent or sub-license material from our website;

(c)    show any material from our website in public;

(d)    exploit material from our website for a commercial purpose; or

(e)    redistribute material from our website.

3.6    Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.

3.7    We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

3.8    For the avoidance of doubt, the provisions of this Section 3 shall not apply to the use of the digital products that are available through our websites; those digital products shall be subject to separate licensing terms, detailed below.

 

4. Misuse of website

4.1    You must not:

(a)    use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;

(b)    use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)    hack or otherwise tamper with our website;

(d)    probe, scan or test the vulnerability of our website without our permission;

(e)    circumvent any authentication or security systems or processes on or relating to our website;

(f)    use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(g)    impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);

(h)    decrypt or decipher any communications sent by or to our website without our permission;

(i)     conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(j)    access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

(k)    use our website except by means of our public interfaces;

(l)     violate the directives set out in the robots.txt file for our website;

(m)   use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or

(n)    do anything that interferes with the normal use of our website.

4.2    You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

 

5. Use on behalf of organisation

5.1    If you use our website or expressly agree to these terms and conditions in the course of a business or other organisational project, then by so doing you bind both:

(a)    yourself; and

(b)    the person, company or other legal entity that operates that business or organisational project,

to these terms and conditions, and in these circumstances references to “you” in these terms and conditions are to both the individual user and the relevant person, company or legal entity, unless the context requires otherwise.

 

6. Buyer registration and accounts

6.1    This Section 6 applies to buyers and prospective buyers.

6.2    To be eligible for a buyer account on our website under this Section 6, you must be at least 18 years of age.

6.3    You may register for a buyer account with our website by completing and submitting the account registration form on our website.

 

7. Label / Seller registration and accounts

7.1    This Section 7 applies to labels and prospective labels. Labels will be referred to as ‘Sellers’ for the purpose of these terms and conditions.

7.2    You may register for a seller account with our website by completing and submitting the account registration form on our website. Your registration must then be approved by an admin.

7.3    You must keep your seller account information up to date.

 

8. User login details

8.1    If you register for an account with our website, you will be asked to create a user ID and password.

8.2    Your user ID must not be liable to mislead and must comply with the content rules set out in Section 25; you must not use your account or user ID for or in connection with the impersonation of any person.

8.3    You must keep your password confidential.

8.4    You must notify us in writing immediately if you become aware of any disclosure of your password.

8.5    You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

 

9. Services for sellers

9.1    Subject to the other provisions of these terms and conditions, we shall provide the following services to sellers:

(a)    enabling sellers to create, publish and manage stores and listings on our website;

(b)    providing facilities to help sellers manage customer relationships;

(c)    enabling sellers and buyers to enter into contracts through our website;

(d)    delivering digital products to customers;

(e)    processing payments from buyers on behalf of sellers, where we will take a commission on the value of every purchase made.

(f)    providing email support to buyers in relation to actual and prospective purchases made through our website; and

(g)    operating a dispute resolution procedure to help resolve disputes between buyers and sellers.

9.2    We shall be responsible for issuing invoices and/or receipts to buyers on behalf of sellers.

9.3    The seller must keep a back-up copy of each digital product that the seller uploads to or makes available through our website. We do not provide a back-up service, and subject to Section 29.1 we will not be liable to any seller in respect of any loss or damage arising out of the loss or corruption of any digital product file.

9.4    You and not Loopaddicts are soley responsible for making sure you and anyone using the service on behalf of you is following all relevant rules and regulations related to the distribution of digital products as well as paying all relevant and related fees and taxes (including Sales Tax & Value Added Tax) in relation to your use of the service.

9.4    Loopaddicts accepts no responsibility for the violation of any laws relating to your use of the service or the lack of payment of any tax related to your use of the service and you hereby indemnify Loopaddicts for any Sales Tax or Value Added Tax that may be owed by you in addition to the amount collected and processed by us on your behalf.

9.5    You understand that the service Loopaddicts is providing is the ability to host, sell and distribute your digital products, and that even though we have the right to promote and advertise these products, we are under no obligation to do so or provide any other service other than the facilities for you to host, sell and distribute your digital products.

 

10. Seller stores

10.1  If you register with our website as a seller, you will be able to create your own store on the website.

10.2  Seller stores that are submitted will be individually reviewed within 72 hours following submission.

10.3  Subject to the other provisions of these terms and conditions, we reserve the right to reject, unpublish and/or delete any seller store that breaches these terms and conditions or that does not meet any additional guidelines for seller stores published on our website.

10.4  If we permit the publication of a seller store, it will remain published on our website indefinitely subject to these terms and conditions.

10.5  The main parameters that determine the relative prominence of stores when users search for stores or browse the store categories on our website are as follows:

(a)    in relation to store searches, the extent to which the relevant title and description matches the relevant search terms; and

(b)    in relation to store category browsing, the filters applied by the user.

11. Seller listings

11.1  If you register with our website as a seller and create a store on the website, you will be able to submit listings to the website.

11.2  Listings that are submitted will be automatically and immediately processed and available on the front-end following submission.

11.3  Subject to the other provisions of these terms and conditions, we reserve the right to reject, unpublish and/or delete any listings that breach these terms and conditions or that do not meet any additional guidelines for listings published on our website; and if we reject, unpublish or delete a listing for any of these reasons, we will not refund any fees you may have paid to us in respect of the listing.

11.4  If we permit the publication of a listing, it will remain published on our website indefinitely subject to these terms and conditions.

11.5  Listings submitted to our website must be true, fair, complete and accurate in all respects.

11.6  Listings must be allocated to the appropriate category or categories. If you cannot identify an appropriate category for a listing, please contact us.

11.7  You must keep your listings up to date using our website interface;

11.8  You must ensure that all prices specified in or in relation to a listing are in United States Dollar only.

11.9 The main parameters that determine the relative prominence of listings when users search for listings or browse the listings categories on our website are as follows:

(a)    in relation to listing searches, the extent to which the relevant title and description matches the relevant search terms; and

(b)    in relation to listing category browsing, the filters applied by the user.

 

13. Digital product rules

13.1  The only products that may be the subject of a listing on our website are digital products falling within the following categories: Music production related audio files, loops, project files, MIDI files, synth or plugin preset files.

13.2  You must not use our website to advertise, buy, sell or supply services or physical products.

13.3  You must not advertise, buy, sell or supply through our website any digital product that:

(a)    breaches any law, regulations or code, or infringes any person’s intellectual property rights or other rights, or gives rise to a cause of action against any person, in each case in any jurisdiction and under any applicable law; or

(b)    consists of or contains material that would, if published on our website by you, contravene the provisions of Section 4 or Section 25.

(c)    contains content that belongs to someone else and that you do not have explicit permission to use including but not limited to software, images, audio, logos, phrases and trademarks that you have found elsewhere on the internet whether free or paid.

 

15. Data

15.1  You may, if you have a seller account on our website, both during the term of a contract under these terms and conditions and for a period of 30 days after the termination of a contract under these terms and conditions, access the following categories of information provided or generated by you or other users in the course of using our marketplace services: data relating to your business and store. You may access such information by accessing your ‘Label Dashboard’.

15.2  We will have access to all information provided or generated by you and other users in the course of the use of our marketplace services.

15.3  We may provide to third parties information provided or generated by you and other users in the course of the use of our marketplace services in the following circumstances only:

(a)    where necessary for the proper functioning of our website;

(b)    in the case of non-personal data, through advertising and promotion and

(c)    in the case of personal data, in accordance with our privacy policy (which includes information about opting-out of such data sharing).

15.4  You will have no contractual right under these terms and conditions or otherwise to access information provided or generated by you or by other users when using our marketplace services, except as specified in this Section 15.

 

16. Marketplace contracting process

16.1  You agree that a contract for the sale and purchase of a digital product or products will come into force between you and another registered website user, and accordingly that you commit to buying or selling the relevant digital product or products, in the following circumstances:

(a)    a buyer must add the digital products he or she wishes to purchase to the shopping cart, and then proceed to the checkout;

(b)    the buyer will be transferred to the website of the appointed payment service provider, and the payment service provider will handle the buyer’s payment to the seller; buyers must submit payment in full via credit or debit card; and

(c)    the website will then send to the buyer an order confirmation, at which point the contract between the buyer and the seller will come into force.

 

17. Digital product terms and conditions of supply

17.1  Sellers must use the website interface to create legal notices applying to their relationships with customers.

17.2  A seller must ensure that:

(a)    the seller’s legal notices are sufficient to meet the seller’s legal disclosure obligations and other legal obligations;

(b)    to the extent required by applicable law, the seller registers with relevant tax authorities and pays all relevant taxes in relation to the seller’s product sales; and

(c)    the seller complies with all other laws applicable to their product listings and sales, including where applicable the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002.

17.3  Notwithstanding any terms agreed between a buyer and a seller, the following provisions will be incorporated into the contract of supply between the buyer and the seller:

(a)    the price for a digital product will be as stated in the relevant digital product listing;

(b)    the buyer must pay any Sales Tax and/or VAT due in accordance with applicable law;

(c)    deliveries of digital products shall be made via links on our website promptly following the contract coming into force;

(d)    the seller warrants to the buyer that the seller has the right to supply the digital products to the buyer; and

(e)    digital products must be of satisfactory quality, and must be fit for any purpose specified in, and conform in all material respects to, the digital product listing and any other description of the digital products supplied or made available by the seller to the buyer.

17.4  Except to the extent that a buyer and seller expressly agree otherwise (but subject to the mandatory requirements of applicable law) or the seller clearly states otherwise in their store description, the following provisions will govern the use of the digital products supplied by the seller to the buyer, and shall form a part of the contract between the buyer and the seller:

(a)    the seller hereby grants to the buyer from the date of supply of the digital product a worldwide non-exclusive licence to download, store and use the digital product subject to the following prohibitions;

(b)    the buyer must not edit, adapt, publish, distribute, sell, rent, broadcast, publicly display, sub-license, decompile or reverse engineer the digital product, except to the extent that applicable law so permits on a mandatory basis;

(c)    the buyer may use the digital product only for the buyer’s own commercial music releases.

(d)    The buyer must not resell any samples, loops, project files or presets in a format that is not a commercial music release or audio library music release.

(e)    no ongoing royalty payments shall be required in respect of the licence of the digital product; and

(f)    the licence shall automatically terminate in the event that the buyer uses the digital product outside the scope of the licence or breaches any contractual obligation owed to the seller; but, otherwise, the licence

17.5  If the seller is a trader and the buyer is a consumer, the provisions of Section 18 shall be incorporated into the contract of supply between a buyer and a seller.

17.6  Both buyers and sellers undertake to comply with the agreed terms and conditions of supply.

 

18. Refund Policy

18.1  Our refund policy will be in effect at the time of purchase. At this moment in time, we do not offer refunds to buyers for products purchased via our web store except at our sole and absolute discretion.

 

19. Marketplace fees

19.1  Marketplace sellers must pay to us the following amounts:

(a)    commission in respect of each sale made through our website.

19.3  In respect of commission payable to us by sellers:

(a)    commission shall be payable at the rate of 40% of aggregate sales value.

(b)    we shall deduct commission due from amounts held or processed by us on behalf of the seller; and

(c)    commission payments are non-refundable, irrespective of whether a buyer subsequently cancels the underlying order and irrespective of whether a buyer is entitled to, or receives, a refund in respect of such an order.

19.4  All amounts payable in respect of our website services and stated in these terms and conditions or on our website are stated exclusive of VAT.

19.5  If we are required by applicable law to make any withholding tax or VAT deductions to or on payments made by us to a seller or processed by us on behalf of a seller under these terms and conditions, we shall remit those deductions to the relevant government or taxation authorities. We shall provide written evidence of any such tax payments to the seller. The seller must reimburse us in respect of such tax payments and, without prejudice to our other rights under these terms and conditions, we may deduct an amount equal to any such tax payments from payments due to the seller under these terms and conditions.

19.6  Promptly following receipt of a written request from us, you must supply to us any information and documentation that we may reasonably request in order to identify you or facilitate our compliance with our legal obligations relating to the taxation of payments made to us or processed by us under or in relation to these terms and conditions. We may supply such information and/or documentation to relevant government and tax authorities.

19.7  We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services that have been previously paid.

19.8  We may vary commission rates from time to time by posting new rates on our website, but this will not affect any liability to pay commission that accrues before the new rates are posted.

19.9  In the event of a refund to a buyer, the seller must repay to us any amount that we paid to the seller in respect of the refunded amount. The seller shall continue to have an obligation to pay to us commission respect of a refunded amount.

19.10 In the event of a charge-back by a buyer, the seller must repay to us any amount that we paid to the seller in respect of the charged-back amount. The seller shall continue to have an obligation to pay to us commission respect of a charged-back amount.

19.11 You hereby agree that Loopaddicts is not liable for any payment processor fees that you may incur for the processing of payments between you and the buyer. You agree that any automatic payment fees applied by third party payment processors are your responsibility solely. 

 

20. Payments

20.1  Unless we have deducted the relevant amounts from payments processed by us on your behalf under these terms and conditions, you must pay to us the fees and/or commission due in respect of our website services in cleared funds, in accordance with any instructions on our website.

20.2  If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.

20.3  If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a)    an amount equal to the amount of the charge-back;

(b)    all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);

(c)    an administration fee of GBP 25.00 including VAT; and

(d)    all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 20.3 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 20.3.

20.4  If you owe us any amount under or relating to these terms and conditions, we may suspend or withdraw the provision of services to you.

20.5  We may at any time set off any amount that you owe to us against any amount that we owe to you, by sending you written notice of the set-off.

 

21. Our role

21.1  You acknowledge that:

(a)    we do not confirm the identity of website users, check their credit worthiness or bona fides, or otherwise vet them;

(b)    we do not check, audit or monitor the information contained in listings;

(c)    we are not party to any licence of digital products or any contract for the sale, purchase and/or licensing of digital products advertised on the website;

(d)    we are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers and collect and process payments as an agent on behalf of sellers,

and accordingly we will not be liable to any person in relation to the offer for sale, sale, purchase or licensing of any digital products advertised on our website; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale, purchase or licensing of any digital products and we will have no obligation to mediate between the parties to any such contract.

21.2  The provisions of this Section 21 are subject to Section 29.1.

 

22. Reviews

22.1  We publish reviews of products and services on our website.

22.2  Reviewers are or may be independent from us; accordingly, reviews published on our website do not necessarily reflect our views and opinions.

22.3  You acknowledge that reviews published on our website may be out of date, biased, partial, misleading and/or inaccurate.

22.4  You should not rely upon reviews published on our website to make decisions or determine courses of action, and you should conduct your own research before making a decision or embarking upon a course of action.

22.5  Subject to Section 29.1, we will not be liable to you for any loss or damage arising from any reliance you may place on any review published on the website.

22.6  You agree to the publication of reviews relating to you and your business, by others, on our website; you acknowledge that such reviews may be critical or defamatory or otherwise unlawful; and, subject to Section 29.1, you agree that you will not hold us liable in respect of any such reviews, irrespective of whether we are aware or ought to have been aware of such reviews.

 

23. User reviews

23.1  We publish reviews by users on our website.

23.2  If you have registered with our website, you may submit reviews for publication on the website, subject to these terms and conditions.

23.3  Your reviews must be honest, reasonable and bona fide reviews of the related product or download.

23.4  You may only post a review if you have downloaded the product.

23.5  You must not post a review if:

(a)    you have a financial interest in the subject matter of the review;

(b)    you are an owner, partner, member, employee, business partner or affiliate of any person who has a financial interest in the subject matter of the review; and/or

(c)    you are otherwise connected with, or related to, any person who has a financial interest in the subject matter of the review.

23.6  For the avoidance of doubt, your reviews constitute “your content” for the purposes of Section 24 and Section 25.

23.7  You acknowledge that we may publish and otherwise use, in conjunction with your reviews, the name you provide to us OR your user ID, but we shall have no obligation to do so.

23.8  You hereby waive all your moral rights in your reviews to the maximum extent permitted by applicable law and warrant that all other moral rights in your reviews have been waived to the maximum extent permitted by applicable law.

23.9  You acknowledge that the user reviews published on our website are submitted by users, and that we do not usually review, approve or edit such reviews; accordingly, we do not warrant the completeness or accuracy of the user reviews.

 

24. Your content: licence

24.1  In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website, providing that “your content” shall not include any digital product that is made available on our website except to the extent stated otherwise in these terms and conditions.

24.2  You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content, likeness and biographical materials in any existing or future media in relation to this website and any successor website as well as through our social media and promotional channels for the purpose of advertising and promotion.

24.3  You grant to us the right to sub-license the rights licensed under Section 24.2.

24.4  You grant to us the right to bring an action for infringement of the rights licensed under Section 24.2.

24.5  You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

24.6  You may edit your content to the extent permitted using the editing functionality made available on our website.

24.7  Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

 

25. Rules about your content

25.1  You warrant and represent that your content will comply with these terms and conditions.

25.2  Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

25.3  Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a)    be libellous or maliciously false;

(b)    be obscene or indecent;

(c)    infringe any copyright, moral right, database right, trade mark right, design right, right in passing off or other intellectual property right;

(d)    infringe any right of confidence, right of privacy or right under data protection legislation;

(e)    constitute negligent advice or contain any negligent statement;

(f)    constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;

(g)    be in contempt of any court or in breach of any court order;

(h)    be in breach of racial or religious hatred or discrimination legislation;

(i)     be blasphemous;

(j)    be in breach of official secrets legislation;

(k)    be in breach of any contractual obligation owed to any person;

(l)     depict violence in an explicit, graphic or gratuitous manner;

(m)   be pornographic, lewd, suggestive or sexually explicit;

(n)    be untrue, false, inaccurate or misleading;

(o)    consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

(p)    constitute spam;

(q)    be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or

(r)    cause annoyance, inconvenience or needless anxiety to any person.

25.4  Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet.

25.5  You must not use our website to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms and conditions.

25.6  You must not submit to our website any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

26. Report abuse

26.1  If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

26.2  You can let us know about any such material or activity by email at info@loopaddicts.com.

27. Suspension and restriction of services

27.1  If we decide to suspend and/or restrict your business seller account on our website:

(a)    we will provide to you contemporaneous or prior written notice of the suspension and/or restriction;

(b)    alongside that notice, we will provide to you a statement of the reasons for the suspension and/or restriction, unless we are under a legal or regulatory obligation not to do so; and

(c)    if you would like to contest the suspension and/or restriction, you may do so by writing to us using the contact details set out in these terms and conditions.

27.2  Subject to the other provisions of this Section 27, if we decide to suspend and/or restrict your account on our website, we may do so at any time in our sole discretion with or without notice to you.

27.3  Where we suspend or restrict access to our website or services, you must not take any action to circumvent such suspension or restriction (including without limitation creating and/or using a different account).

 

28. Limited warranties

28.1  We do not warrant or represent:

(a)    the completeness or accuracy of the information published on our website;

(b)    that the material on the website is up to date;

(c)    that the website will operate without fault; or

(d)    that the website or any service on the website will remain available.

28.2  We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

28.3  To the maximum extent permitted by applicable law and subject to Section 29.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

 

29. Limitations and exclusions of liability

29.1  Nothing in these terms and conditions will:

(a)    limit or exclude any liability for death or personal injury resulting from negligence;

(b)    limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)    limit any liabilities in any way that is not permitted under applicable law; or

(d)    exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

29.2  The limitations and exclusions of liability set out in this Section 29 and elsewhere in these terms and conditions:

(a)    are subject to Section 29.1; and

(b)    govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

29.3  To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

29.4  We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

29.5  We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

29.6  We will not be liable to you in respect of any loss or corruption of any data, database or software, providing that if you contract with us under these terms and conditions as a consumer, this Section 29.6 shall not apply.

29.7  We will not be liable to you in respect of any special, indirect or consequential loss or damage, providing that if you contract with us under these terms and conditions as a consumer, this Section 29.7 shall not apply.

29.8  You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

29.9  Our aggregate liability to you in respect of any contract to provide services to you under these terms and conditions shall not exceed the total amount paid to Loopaddicts in relation to the transaction that underlies the claim.

30. Indemnity

30.1  You hereby indemnify us, and undertake to keep us indemnified, against:

(a)    any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions;

(b)    any Sales Tax, VAT liability or other tax liability that we may incur in relation to any sale, supply or purchase made through our website, where that liability arises out of your failure to pay or to register to pay any VAT or other tax properly due in any jurisdiction.

 

31. Termination

31.1  We may terminate a contract under these terms and conditions at any time in our sole discretion with or without notice to you.

31.2  You may terminate a contract under these terms and conditions at any time using your account control panel on our website.

31.3  If you have a seller account on our website, we may only terminate a contract under these terms and conditions in the following circumstances:

(a)    you breach these terms and conditions or act inconsistently with the spirit of these terms and conditions;

(b)    you breach any applicable laws, infringe the legal rights of any person or create legal liabilities for us or any other person, in each case in relation to your use of our website;

(c)    you abuse our systems, our users or our personnel;

(d)    you are or become insolvent, bankrupt or unable to pay your debts as they fall due;

(e)    you do not respond within 90 days] substantively and reasonably, to communications that we send to you via our website soliciting a response;

(f)    you do not log into our website during a period exceeding 90 days;

(g)    we decide to cease publishing our website or providing our services; or

(h)    we decide to make fundamental changes to our services.

31.4  If you have a seller account on our website and we decide to terminate a contract under these terms and conditions:

(a)    we will provide to you at least 30 days’ prior written notice of the termination, except in the circumstances set out in below;

(b)    alongside that notice, we will provide to you a statement of the reasons for the termination, unless we are under a legal or regulatory obligation not to do so; and

(c)    if you would like to contest the termination, you may do so by writing to us using the contact details set out in these terms and conditions,

providing that the notice period set out above will not apply if we are subject to a legal or regulatory obligation which requires us to terminate the provision of the whole of our marketplace services to you in a manner which does not allow us to respect the specified notice period; nor will it apply if we exercise a right of termination under an imperative reason pursuant to applicable national law; nor will it apply if we can demonstrate that you have repeatedly infringed these terms and conditions. If the notice period set out above does not apply, we will nonetheless provide to you, without undue delay, a written statement of reasons for our decision to terminate.

31.5  If:

(a)    we terminate a contract under these terms and conditions;

(b)    as a result of such termination, you lose access to any of our services with respect to which you have paid us in cleared funds; and

(c)    you have not breached a contract under these terms and conditions and we do not have any other specific ground or grounds for terminating as set out in these terms and conditions,

 

32. Third party websites

32.1  Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

32.2  We have no control over third party websites and their contents, and subject to Section 29.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

34. Variation

34.1  We may revise these terms and conditions from time to time.

34.2  The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions, subject to the other provisions of this Section 34.

34.3  If you have a seller account on our website:

(a)    we will notify you in writing of any proposed changes to these terms and conditions;

(b)    the date upon which the proposed changes will take effect will be specified in our notice to you, but will not be before the expiry of a period of 15 days following the date that we give you the notice; and

(c)    you will have the right to terminate a contract under these terms and conditions by giving to us written notice of termination before the expiry of the period specified above, in which case a contract under these terms and conditions will terminate upon the expiry of that period,

but, notwithstanding the foregoing, we may vary these terms and conditions by giving to you written notice of variation if we are subject to a legal or regulatory obligation which requires us to change these terms and conditions in a manner that does not allow us to respect the notice period referred to above, or if we have exceptionally to change these terms and conditions to address an unforeseen and imminent danger related to defending our websites or our users from fraud, malware, spam, data breaches or other cybersecurity risks.

 

35. Assignment

35.1  You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions – providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.

35.2  You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

 

36. Severability

36.1  If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

36.2  If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

37. Third party rights

37.1  A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

37.2  The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

 

38. Entire agreement

38.1  Subject to Section 29.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

 

39 Law and jurisdiction

39.1  These terms and conditions shall be governed by and construed in accordance with English law.

39.2  Any disputes relating to these terms and conditions shall be subject to the exclusive OR non-exclusive jurisdiction of the courts of England.

 

40. Statutory and regulatory disclosures

40.1  We will specify on the website or elsewhere in these terms and conditions the different technical steps you must follow to conclude a contract under these terms and conditions, and also the technical means for identifying and correcting input errors prior to the placing of your order.

40.2  We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

40.3  These terms and conditions are available in the English language only.

 

41. Our details

41.1  This website is owned and operated by LG DODKINS LTD.

41.2  You can contact us:

(a)    using our website contact form;

(b)    by email, at info@loopaddicts.com